BSB41004 Certificate IV in Business (Frontline Management)  

Recognition Australia can advise you on the rules for selecting units for this qualification. Please contact your consultant on 040 222 1433 or by making an enquiry. We are here to help you with every stage of the RPL assessment.

Group A

(*units are compulsory)

BSBCMN411A*	Monitor a safe workplace*
BSBCMN402A*	Develop work priorities*
BSBFLM412A*	Promote team effectiveness*
BSBFLM405B*	Implement operational plan*
BSBFLM403B*	Implement effective workplace relationships*

Group B

BSBEBUS409A	Lead and facilitate e-staff
BSBEBUS403A	Communicate electronically
BSBCMN419A	Manage projects
BSBCMN416A	Identify risk and apply risk management processes
BSBCMN413A	Implement and monitor environmental policies
BSBCMN412A	Promote innovation and change
BSBCMN410A	Coordinate implementation of customer service strategies
BSBCMN404A	Develop teams and individuals
BSBFLM409B	Implement continuous improvement
BSBFLM406B	Implement workplace information system

Group C